Building a Heartbeat: Human Resources for the Social Startup

In the passionate world of social entrepreneurship, the drive to create positive change often overshadows the nitty-gritty of building a sustainable organisation. But let’s face it; even the most impactful venture needs a strong foundation, and that foundation starts with your people. Managing human resources (HR) effectively in the early days of your social startup …

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Navigating the Legal Landscape: A Comprehensive Guide to Compliance for Social Enterprises

Social enterprises are the lifeblood of civil society, taking up worthy social causes and delivering essential services where the State apparatus falls short. Social enterprises serve the most deprived sections of society, innovate to find creative solutions to various social and environmental problems. However, these social enterprises being corporate entities, either incorporated as non-profits like …

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Nurturing the Mentor-Mentee Relationship

Mentors in the Pune International Centre (PIC) Social Innovation Lab (SIL) have mentored over 70 social entrepreneurs since 2018. The following distills our collective experience in developing positive mentor relationship with our mentees. Before mentoring: It is essential mentors have three key qualities – authenticity, curiosity, and humility. Authenticity entails a genuine desire to help …

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Importance of Time Management for Founder CEOs

In our experience with mentoring over 50 organisations as part of Pune International Centre’s (PIC) Social Enterprise Mentorship Programme, we found that one of the critical skills the founder CEO needs to develop is time management as a founder’s time is the most critical resource for a young organisation. When the organisation is just starting, …

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Managing Financial Aspects of Start-ups and Social Enterprises

  An entrepreneur has a lot of factors to take care of when managing his/her enterprise. But among them, one of the most important is assessing the financial stability of the enterprise and ensuring that appropriate planning has been done with respect to finances. This is true, especially in the nascent stages of the enterprise, …

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Social Entrepreneurs must create a great Customer Experience to succeed.

In this blog we will talk about just two aspects of this very vast and important subject of Customer Experience. But first we must start with what is Customer Experience. While there are many definitions, the one which we think is simple and meaningful is: Customer experience (CX) is the “cumulative impact of multiple touchpoints” …

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Scale and Sustain

In our first blog about Mentoring Social Innovators towards sustainability, we described how we on-board the innovators into the mentoring program and the pre-requisites for successful mentorship. This blog focuses on the ‘how’ and ‘what’ of mentoring to scale and sustain. The emphasis is on the mentoring and coaching part of the program and the key metrics …

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Mentoring to let go

The previous two blogs talked about our experience in the areas of on-boarding and mentoring (http://puneinternationalcentre.org/mentoring-social-innovators-towards-sustainability/, http://puneinternationalcentre.org/scale-and-sustain/ ). Mentoring at NCSI is a finite programme. The intense weekly calls during the on-boarding and mentoring phase of six months comes to an end. But a strong relationship continues and the mentee’s journey is not over. It evolves to …

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Mentoring Social Innovators towards sustainability

Pune International Centre Pune International Centre (PIC) is a leading think-tank established in 2011.  Its mission is to promote dialogue, conduct research and develop policy on societal matters.  To that end, PIC conducts a number of programs each month which include eminent speakers from the Government, Industry, Academics and Industry in various public domains such …

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